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We wanted to find out how authors really feel about the submissions process for publishers and literary agents, so we recently sent out a survey to our email list of authors and received 561 responses.

Our goal was to figure out what we (along with other publishers and literary agents) could do to make the submission process better and less stressful for authors. After all, the reason I started this publishing company is because when I first started as an author, I found the querying and submissions process for publishers and agents to be very disheartening and time-wasting.

That said, here’s what we discovered from the survey results.

Our Audience

The first question we asked was:

If you add up the numbers above, you’ll see there are more responses than the number of respondents, and that’s because they were able to select more than one answer. Many of the authors who follow us write more than one genre, with about twice as many writing fiction as nonfiction. Those categories are followed by memoir and then poetry.

Literary Agent Submissions Process

query to agent survey response

As you can see, most of our audience has already submitted at least one manuscript to a literary agent, so these are mostly experienced authors who’ve been working at their craft for years.

How Happy Are Authors with Literary Agents?

The answers to our next question really surprised us…

satisfaction with lit agent survey response

On a 1-10 scale, with 1 being the least satisfied and 10 being the most satisfied, the most common numbers picked were 1, 2, 3, and 5, with an average of 3.5. Clearly, our audience is not very pleased with the literary agent query process.

When we asked respondents, “What was the best and worst part of the literary agent query process?” their answers to this open-ended question shed some light on the main issues they see:

  • Many authors feel ignored because they never received a response from the agent.
  • Often, authors don’t even receive an acknowledgment of the submission, so they’re not even sure if the agent received it.
  • Those who did get a response often complained about the slow response time (often months of waiting).
  • Several authors mentioned that an agent promised them they would review the manuscript and get back to them, but never did.
  • Many authors felt they did not receive enough feedback on their manuscript or writing.

And here were some of the positive things authors mentioned about querying literary agents:

  • Using Submittable allows the authors to track their submissions.
  • Some agents provide personalized feedback on their submissions.

Literary Agent Scams

One thing that surprised me was the number of authors that mentioned literary agent scammers—people who pretend to be literary agents and try to charge authors money to review their manuscript, or promise big rewards but charge authors as much as $20,000!

Here are some tips for authors to avoid such scams:

  • Never pay a literary agent for any services regardless of what the fee is called (expenses fee, marketing fee, postage fee). If they ask you to pay, walk away.
  • Before signing a contract with a literary agent, research that agent online, find out which books they’ve gotten deals for, and talk to some of their authors about their experience with the agent.
  • Have the contract reviewed by an attorney!
  • You can check out anyone you’re considering to see if they’re listed on Writer Beware.

How Happy Are Authors With the Publishing Submission Process?

submission process satisfaction

The average satisfaction level for authors with the publisher submission process was 4.9, which is not great, but still quite a bit higher than for literary agents.

Here are some of the issues authors expressed:

  • Not getting a response
  • Very long wait times for a response
  • Charging the author money to publish the book
  • Poor editing
  • Little or no marketing support
  • Low royalty rates
  • Low sales

Several authors also mentioned that after their experiences with traditional publishing were not as good as they had hoped, they now only plan to self-publish in the future because they have more control, earn more royalties, can publish books faster, and don’t have to deal with the bureaucracy of traditional publishing.

Here are some of the positive things authors mentioned about the publisher submission process:

  • Getting a fast response
  • An easy submission process with clear instructions

How Happy Are Authors With TCK Publishing?

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tck submissions satisfaction

The average satisfaction rating was 5.2.

Here are some of the issues authors expressed:

  • Not providing specific feedback on why a manuscript was rejected
  • Not accepting fiction submissions at the time the author attempted to submit
  • Having to submit a marketing plan but not knowing what to do, or not having a plan
  • Asking for too much information that took a long time to create, like a synopsis and chapter-by-chapter breakdown

Here are some of the positive things authors expressed:

  • Getting emails and rejection/acceptance responses quickly
  • Not charging fees to publish books

Making Submissions Better for Authors

Our goal with this survey was to make submissions better for authors. Here’s what we’ve done so far:

  • We updated our submissions page and simplified it dramatically. We cut about half the text on the page that just didn’t seem necessary.
  • We opened up submissions for all types of nonfiction. Before, we had a list of the types of nonfiction we accept, but that didn’t seem necessary.
  • We simplified the submissions process for nonfiction. Instead of authors having to write a query letter and answer questions about marketing and future plans, we created a very simple form that nonfiction authors can use to immediately submit their manuscript in less than 2 minutes.
  • We reopened submissions for fiction and simplified the submissions process. Authors can now submit fiction manuscripts by filling out a simple form on our submissions page.

Our new submissions motto is KISS (Keep It Super Simple!).

Personalized Feedback for Submissions

When we first started, we did provide personalized feedback, but given the number of submissions we now get, it no longer makes business sense to do so.

Here are some of the things we’ve done in the past (before this survey) to help improve the submissions process, and that we still think can offer writers some guidance:

I also think writer’s conferences, writer’s groups, online writing clubs, and our Facebook group for authors are all great places to make connections and find people who might be willing to provide personalized feedback on your writing.

We’re also looking into other ways to educate writers and provide feedback, possibly by recording videos of our editors editing manuscripts and discussing their thought process while they do it. If you’d be interested in that kind of information, let us know in the comments.

How would you describe your experience with submissions to publishers or literary agents? Share your thoughts in the comments below!

 

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